Our service for you – holistic & sustainable

From consulting to implementation to support & hotline

Admittedly, technical data and benchmarks are exciting. But they are not enough for a purchase decision. We tell you which solutions or which product really fits your system and your requirements best in practice!

Schneider Digital Hotline
+49 (8025) 9930-0
We support you solution-oriented and unbureaucratic!

Advice from experience

We name the optimal graphics cards for your graphics application from our point of view. We know the professional graphics systems like no one else. We are happy to pass this knowledge on to you. Our more than 20 years of practical experience, as well as our good contacts to the manufacturers make our knowledge so valuable for you.

Test positions

Test our products on your own system. We will send you up to two graphics cards as a trial for 14 days if required. You pay for what you want to keep, the rest you simply send back to us. This is the only way to know which graphics card really works perfectly with your system environment. Your advantage: investment security. We will only charge you a small handling fee for this service if you do not wish to keep any of the tested products.

High availability

We have almost all professional graphics cards permanently in stock. And in case of delivery bottlenecks, we will gladly lend you an alternative graphics card to bridge the waiting time. This way you will be productive again as soon as possible.

Fast delivery service

If you order before 4 pm, you will usually receive the delivery on the next business day and you can Continue working with even higher graphics performance in the short term.

Driver Service

Our shipments always include the latest drivers on the Schneider driver CD. So that you can start immediately. 

Telephone Setup Support

One of our technicians will guide you step by step through the sometimes complex procedure of uninstalling old drivers and installing new ones. This is easy on your nerves: Easy and smooth installation, as well as accurate settings of the driver.

Advance exchange cards at RMA

Within 24 h, even before you return the defective card to us, we will deliver either a replacement copy or another suitable loaner card, if possible, so that you can continue working as quickly as possible.

Your direct line to the manufacturer

If you discover new errors in the driver, we immediately inform the card manufacturer via a specially developed reporting system and the process is tracked and documented until the problem is solved. Upon request, we will inform you about the processes. Your advantage: Even better performance and stability.

Service hotlines and web links to external support

Available around the clock from anywhere!

Schneider Digital Hotline
+49 (8025) 9930-0
We support you solution-oriented and unbureaucratic!

System failure, warranty case or service & support?

We support you at any time: during the purchase decision, installation, troubleshooting or hardware failure.
Take advantage of this one-time service for all AMD FirePRO and RADEON PRO workstation graphics cards
  • Germany

    0800-182-5841
  • UK

    0-800-086-9034
  • US

    866-284-2093
  • China

    400-120-3037
  • France

    0800-914847
  • India

    000-800-919-0272
  • Japan

    0800-222-0553
German speaking first & second level support:
English speaking first & second level support:
  • Europe

    +33 5 63 78 38 10
  • Asia, Australia & New Zealand

    +852 2326 0228
  • Middle East, Africa & Asia

    +33 5 63 78 38 10
  • US & Kanada

    1-866-752-6271 or (503) 748-5799
  • Brazil

    +55 41 3059-5100
  • Latin America

    +1-503-748-5799
We are here to help you.
  • Germany

    +49 895 419 80030
  • UK

    +44 207 660 0176
  • US

    +1 888 847 4670
  • Russia

    +7 495 745 5419
  • Netherlands

    +31 207 218 900
  • France

    +33 170 480 013
  • Italy

    +39 023 859 1195
  • Spain

    +34 913 753 307
  • Poland

    +48 225 844 274
  • India

    000-800-919-0272
  • Japan

    +81 366 345 002

RMA exchange

Your product has a defect?

Simply send us the defective product together with the completed RMA form, we will then check the item regarding this defect.
Important: The form must be filled out and sent, otherwise the process will not be processed.

Remote maintenance

Schneider Digital Remote-Service

Note on costs: Our remote service is charged with 25,- Euro per ¼ hour or part thereof. By downloading and then starting the TeamViewer session, the remote service user accepts the incurred support costs.

Download-Center

Product descriptions, software & drivers

Download the latest product descriptions, drivers, software, firmware and diagnostics for your products from the official Schneider Digital Download Center.

Loan & test positions

A test position – it can happen that fast:

Who likes to buy a card in a bag? At Schneider Digital, you can test your desired graphics cards and also many other products for 14 days at your own workstation for ‘Hertz and speed’. If you are not 100% convinced, simply send the test settings back to us.

Registration & Login

In order to request a test position, please contact us beforehand here as a customer.

Phone request

Then discuss and order your desired test position with our sales department (Tel. 08025-9930-0). We will send the goods to you by express within 24 hours.

Installation Support

In case of installation and other problems during the test period, please contact our support (Tel. 08025-9930-21). In very many cases we can give you a solution.

Period & Feedback

The trial period ends after 14 days. Now we are interested in your experiences. We ask you for your professional assessment, in case of problems for a short error description and your constructive criticism.

Product purchase

If you want to keep any product of the trial, the trial was completely free for you. Just send us the unwanted products back free within three days.

Return

If you could not decide on a product of the test position, send all products back to us free of charge within 3 days. In this case, we charge the respective handling fee shown in the offer of between 39 and 98 € (domestic), depending on the value of goods and the transport costs incurred.

News & Events

News from the world of 3D & high-end hardware

3D PluraView and 3D GlobeView: New 3rd dimension for Tebis CAD/CAM

Tebis presented the latest version of its software at the Tebis in-house exhibition 2024 on 12 and 13 June in Martinsried (Bavaria): Tebis 4.1, now with impressive stereoscopy on the 3D PluraView desktop monitor and the 3D GlobeView big-screen monitor. Schneider Digital's stereoscopic monitors enable precise and immersive 3D visualisation and provide realistic depth perception and detailed visualisation. Discover the perfect symbiosis of Tebis 4.1 and 3D PluraView as well as 3D GlobeView.

Schneider Digital has moved!

We have moved! New location, new address! After careful consideration, we have decided to relocate our offices to expand our capacity and better serve our customer base. Our current location has restricted us in our growth due to limited space and resources. The new location will provide us with more space to expand our workstation and monitor production, increase our warehouse and improve our customer service with larger office space.

LidarNews customer interview with Towill about 3D technology

Questions and answers in LidarNews' interview with George Maalouli, Chief Photogrammetrist at Towill, Inc, a leading international company in geomatics services and technologies and geographic information systems (GIS): Maalouli describes the benefits of years of cooperation with KELYN Technologies, authorized distributor of PluraView 3D monitors in the USA and Canada, and the positive experience of using Scheider Digital's PluraView 3D monitors:

Ambit at the Hong Kong 3D Geospatial Summit 2024

On April 29, 2024, the 3D Geospatial Summit 2024 will take place in Hong Kong under the motto "The Synergy of City Big Data and Geo-AI for Smart Government". As one of the 10 industry leaders for geodata solutions, Ambit will be there to showcase relevant, future-oriented technologies in this industry with the 3D Pluraview and 3D GlobeView.
sd-news-3dpv-ise-2024

Review ISE 2024 in Barcelona: Schneider Digital in cooperation with VNS Inc.

Schneider Digital and VNS Inc. presented an impressive demonstration of their products at ISE 2024 that redefine the boundaries of visual technology. The seamless integration of the passive 3D stereo monitor 3D PluraView with VNS Inc.'s GeoBox opens up fascinating possibilities for high-quality edge blending and the conversion of various 3D formats.

Review GeoWeek 2024 in Denver, CO: 3D stereo geo-visualization in focus

Innovative 3D visualization with the PluraView & GlobeView. This year's GeoWeek took place from February 10-12 in Denver, Colorado. Schneider Digital demonstrated live onsite with its partners KELYN3D and Cardinal Systems with VrThree what the future of geoscience looks like.

Inquire now!

    What is it about?

    Desktop Solutions3D Stereo SolutionsMeeting Room SolutionsLoan and Test ProvisionOther Topic

    Products

    Direct LED & LCD & OLED DisplaysPassive 3D Stereo & VR MonitorsPowerwalls / VR WallsPerformance WorkstationsProfessional Graphics CardsPeripherals & Controllers

    What can we do for you?

    CallbackInfo by e-mailConcrete offerTrade fair/event dateTechnical supportOther topic

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