Our service for you – holistic & sustainable

From consulting to implementation to support & hotline

Admittedly, technical data and benchmarks are exciting. But they are not enough for a purchase decision. We tell you which solutions or which product really fits your system and your requirements best in practice!

Schneider Digital Hotline
+49 (8025) 9930-0
We support you solution-oriented and unbureaucratic!

Advice from experience

We name the optimal graphics cards for your graphics application from our point of view. We know the professional graphics systems like no one else. We are happy to pass this knowledge on to you. Our more than 20 years of practical experience, as well as our good contacts to the manufacturers make our knowledge so valuable for you.

Test positions

Test our products on your own system. We will send you up to two graphics cards as a trial for 14 days if required. You pay for what you want to keep, the rest you simply send back to us. This is the only way to know which graphics card really works perfectly with your system environment. Your advantage: investment security. We will only charge you a small handling fee for this service if you do not wish to keep any of the tested products.

High availability

We have almost all professional graphics cards permanently in stock. And in case of delivery bottlenecks, we will gladly lend you an alternative graphics card to bridge the waiting time. This way you will be productive again as soon as possible.

Fast delivery service

If you order before 4 pm, you will usually receive the delivery on the next business day and you can Continue working with even higher graphics performance in the short term.

Driver Service

Our shipments always include the latest drivers on the Schneider driver CD. So that you can start immediately. 

Telephone Setup Support

One of our technicians will guide you step by step through the sometimes complex procedure of uninstalling old drivers and installing new ones. This is easy on your nerves: Easy and smooth installation, as well as accurate settings of the driver.

Advance exchange cards at RMA

Within 24 h, even before you return the defective card to us, we will deliver either a replacement copy or another suitable loaner card, if possible, so that you can continue working as quickly as possible.

Your direct line to the manufacturer

If you discover new errors in the driver, we immediately inform the card manufacturer via a specially developed reporting system and the process is tracked and documented until the problem is solved. Upon request, we will inform you about the processes. Your advantage: Even better performance and stability.

Service hotlines and web links to external support

Available around the clock from anywhere!

Schneider Digital Hotline
+49 (8025) 9930-0
We support you solution-oriented and unbureaucratic!

System failure, warranty case or service & support?

We support you at any time: during the purchase decision, installation, troubleshooting or hardware failure.
Take advantage of this one-time service for all AMD FirePRO and RADEON PRO workstation graphics cards
  • Germany

    0800-182-5841
  • UK

    0-800-086-9034
  • US

    866-284-2093
  • China

    400-120-3037
  • France

    0800-914847
  • India

    000-800-919-0272
  • Japan

    0800-222-0553
German speaking first & second level support:
English speaking first & second level support:
  • Europe

    +33 5 63 78 38 10
  • Asia, Australia & New Zealand

    +852 2326 0228
  • Middle East, Africa & Asia

    +33 5 63 78 38 10
  • US & Kanada

    1-866-752-6271 or (503) 748-5799
  • Brazil

    +55 41 3059-5100
  • Latin America

    +1-503-748-5799
We are here to help you.
  • Germany

    +49 895 419 80030
  • UK

    +44 207 660 0176
  • US

    +1 888 847 4670
  • Russia

    +7 495 745 5419
  • Netherlands

    +31 207 218 900
  • France

    +33 170 480 013
  • Italy

    +39 023 859 1195
  • Spain

    +34 913 753 307
  • Poland

    +48 225 844 274
  • India

    000-800-919-0272
  • Japan

    +81 366 345 002

Request support

Do you need support / do you have a defective product?

Fill out the form available under the button below to ensure the fastest possible processing. We will check your request and get back to you with the next steps.

Remote maintenance

Schneider Digital Remote-Service

Note on costs: Our remote service is charged with 25,- Euro per ¼ hour or part thereof. By downloading and then starting the TeamViewer session, the remote service user accepts the incurred support costs.

Download-Center

Product descriptions, software & drivers

Download the latest product descriptions, drivers, software, firmware and diagnostics for your products from the official Schneider Digital Download Center.

Loan & test positions

A test position – it can happen that fast:

Who likes to buy a card in a bag? At Schneider Digital, you can test your desired graphics cards and also many other products for 14 days at your own workstation for ‘Hertz and speed’. If you are not 100% convinced, simply send the test settings back to us.

Registration & Login

In order to request a test position, please contact us beforehand here as a customer.

Phone request

Then discuss and order your desired test position with our sales department (Tel. 08025-9930-0). We will send the goods to you by express within 24 hours.

Installation Support

In case of installation and other problems during the test period, please contact our support (Tel. 08025-9930-21). In very many cases we can give you a solution.

Period & Feedback

The trial period ends after 14 days. Now we are interested in your experiences. We ask you for your professional assessment, in case of problems for a short error description and your constructive criticism.

Product purchase

If you want to keep any product of the trial, the trial was completely free for you. Just send us the unwanted products back free within three days.

Return

If you could not decide on a product of the test position, send all products back to us free of charge within 3 days. In this case, we charge the respective handling fee shown in the offer of between 39 and 98 € (domestic), depending on the value of goods and the transport costs incurred.

News & Events

News from the world of 3D & high-end hardware

Technologie trifft auf Präzision – Review MundoGEO Connect

When Technology Meets Precision – Review of MundoGEO Connect

MundoGEO Connect 2025 in São Paulo, Brazil, was a resounding success—a gathering point for decision-makers, innovators, and experts in the geodata industry. At the center of attention were Schneider Digital, together with their partner GeoToolBox Iberica and premium manufacturer Vexcel Imaging. They jointly showcased cutting-edge solutions for aerial surveying and photogrammetry, with a special emphasis on stereoscopic 3D visualization.
Die Wahl des richtigen 3D-Monitortyps

Choosing the right type of 3D monitor

To help you decide, Josef Schneider compares active and passive 3D monitors in Surveying News: The world of 3D technology has made considerable progress and 3D monitors in particular now offer impressive viewing experiences. There are two main types of 3D monitors: active and passive. Active 3D monitors use shutter glasses that alternately display images to each eye, which allows for higher resolution and more intense depth perception, but can be more expensive and eye-straining. Passive 3D monitors use lighter, polarized glasses that flicker less and are less expensive, but generally offer lower image quality. The choice of a suitable monitor depends on individual requirements: Active 3D is suitable for more intensive applications such as films and games, while passive 3D is ideal for more cost-effective and eye-friendly solutions, particularly in the GIS and mapping sector.

Schneider Digital at the Laval Virtual 2025

At Europe's largest XR event, Schneider Digital presented state-of-the-art 3D solutions - from high-end workstations and PluraView stereo monitors to large-scale LED installations. Laval Virtual 2025 was a complete success for the team - with inspiring encounters, innovative presentations and a clear view of the future of immersive technologies.

Beginner’s guide to passive 3D stereo monitors for GIS experts

Josef Schneider's guide shows how passive 3D monitors optimize the visualization and analysis of complex GIS data through better depth perception. The advantages for GIS experts in particular, such as improved work efficiency with 3D monitors, are described in 10 practical tips.
Schneider Digital unterstützt das Fraunhofer IPT bei der Entwicklung von CAMStylus.

AI innovation on the shop floor with Fraunhofer IPT and Schneider Digital

Schneider Digital is supporting the Fraunhofer IPT (Institute for Production Technology) in the development of CAMStylus - a pioneering solution that combines virtual reality and artificial intelligence for the intuitive creation of toolpaths. This technology revolutionises CAM programming through precise gesture recognition and AI-supported optimisation. Find out more in an Industry of Things article: ‘Paint first, mill later - cutting tool paths can now be drawn using AI’.

How to choose the best passive 3D stereo monitor for GIS and mapping?

Choosing the right monitor plays a decisive role in precise GIS and mapping work. In his article for Surveying Group News, owner Josef J. Schneider describes everything that needs to be considered, such as IPS technology and ergonomic functions.

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