Our service for you – holistic & sustainable

From consulting to implementation to support & hotline

Admittedly, technical data and benchmarks are exciting. But they are not enough for a purchase decision. We tell you which solutions or which product really fits your system and your requirements best in practice!

Schneider Digital Hotline
+49 (8025) 9930-0
We support you solution-oriented and unbureaucratic!

Advice from experience

We name the optimal graphics cards for your graphics application from our point of view. We know the professional graphics systems like no one else. We are happy to pass this knowledge on to you. Our more than 20 years of practical experience, as well as our good contacts to the manufacturers make our knowledge so valuable for you.

Test positions

Test our products on your own system. We will send you up to two graphics cards as a trial for 14 days if required. You pay for what you want to keep, the rest you simply send back to us. This is the only way to know which graphics card really works perfectly with your system environment. Your advantage: investment security. We will only charge you a small handling fee for this service if you do not wish to keep any of the tested products.

High availability

We have almost all professional graphics cards permanently in stock. And in case of delivery bottlenecks, we will gladly lend you an alternative graphics card to bridge the waiting time. This way you will be productive again as soon as possible.

Fast delivery service

If you order before 4 pm, you will usually receive the delivery on the next business day and you can Continue working with even higher graphics performance in the short term.

Driver Service

Our shipments always include the latest drivers on the Schneider driver CD. So that you can start immediately. 

Telephone Setup Support

One of our technicians will guide you step by step through the sometimes complex procedure of uninstalling old drivers and installing new ones. This is easy on your nerves: Easy and smooth installation, as well as accurate settings of the driver.

Advance exchange cards at RMA

Within 24 h, even before you return the defective card to us, we will deliver either a replacement copy or another suitable loaner card, if possible, so that you can continue working as quickly as possible.

Your direct line to the manufacturer

If you discover new errors in the driver, we immediately inform the card manufacturer via a specially developed reporting system and the process is tracked and documented until the problem is solved. Upon request, we will inform you about the processes. Your advantage: Even better performance and stability.

Service hotlines and web links to external support

Available around the clock from anywhere!

Schneider Digital Hotline
+49 (8025) 9930-0
We support you solution-oriented and unbureaucratic!

System failure, warranty case or service & support?

We support you at any time: during the purchase decision, installation, troubleshooting or hardware failure.
Take advantage of this one-time service for all AMD FirePRO and RADEON PRO workstation graphics cards
  • Germany

    0800-182-5841
  • UK

    0-800-086-9034
  • US

    866-284-2093
  • China

    400-120-3037
  • France

    0800-914847
  • India

    000-800-919-0272
  • Japan

    0800-222-0553
German speaking first & second level support:
English speaking first & second level support:
  • Europe

    +33 5 63 78 38 10
  • Asia, Australia & New Zealand

    +852 2326 0228
  • Middle East, Africa & Asia

    +33 5 63 78 38 10
  • US & Kanada

    1-866-752-6271 or (503) 748-5799
  • Brazil

    +55 41 3059-5100
  • Latin America

    +1-503-748-5799
We are here to help you.
  • Germany

    +49 895 419 80030
  • UK

    +44 207 660 0176
  • US

    +1 888 847 4670
  • Russia

    +7 495 745 5419
  • Netherlands

    +31 207 218 900
  • France

    +33 170 480 013
  • Italy

    +39 023 859 1195
  • Spain

    +34 913 753 307
  • Poland

    +48 225 844 274
  • India

    000-800-919-0272
  • Japan

    +81 366 345 002

RMA exchange

Your product has a defect?

Simply send us the defective product together with the completed RMA form, we will then check the item regarding this defect.
Important: The form must be filled out and sent, otherwise the process will not be processed.

Remote maintenance

Schneider Digital Remote-Service

Note on costs: Our remote service is charged with 25,- Euro per ¼ hour or part thereof. By downloading and then starting the TeamViewer session, the remote service user accepts the incurred support costs.

Download-Center

Product descriptions, software & drivers

Download the latest product descriptions, drivers, software, firmware and diagnostics for your products from the official Schneider Digital Download Center.

Loan & test positions

A test position – it can happen that fast:

Who likes to buy a card in a bag? At Schneider Digital, you can test your desired graphics cards and also many other products for 14 days at your own workstation for ‘Hertz and speed’. If you are not 100% convinced, simply send the test settings back to us.

Registration & Login

In order to request a test position, please contact us beforehand here as a customer.

Phone request

Then discuss and order your desired test position with our sales department (Tel. 08025-9930-0). We will send the goods to you by express within 24 hours.

Installation Support

In case of installation and other problems during the test period, please contact our support (Tel. 08025-9930-21). In very many cases we can give you a solution.

Period & Feedback

The trial period ends after 14 days. Now we are interested in your experiences. We ask you for your professional assessment, in case of problems for a short error description and your constructive criticism.

Product purchase

If you want to keep any product of the trial, the trial was completely free for you. Just send us the unwanted products back free within three days.

Return

If you could not decide on a product of the test position, send all products back to us free of charge within 3 days. In this case, we charge the respective handling fee shown in the offer of between 39 and 98 € (domestic), depending on the value of goods and the transport costs incurred.

News & Events

News from the world of 3D & high-end hardware

  • Trade show booth with geospatial technologies at the Geospatial World Forum conference.

    Review Geospatial World Forum 2023: Future topics of the geoinformation industry in focus

    From 2 to 5 May 2023, the annual Geospatial World Forum took place in Rotterdam. The conference is considered one of the most important industry events for geospatial information professionals worldwide and this year again provided a platform for discussions and presentations on current topics from the world of geospatial data. Over 1500 delegates from more than 70 countries and 700 organizations attended the event.
  • SURVEYING GROUP Podcast with Josef Schneider at INTERGEO 2022

    The podcast informs about current trends in 3D stereo visualization. Josef Schneider informs in an interview about the latest developments in 3D monitors, from desktop stereo systems to 3D meeting room solutions with 84" monitor diagonals.
  • 3D stereo monitors and VR for “3D workers” in construction and CAx

    Schneider Digital provides visualization expertise as well as professional 3D/VR and AR hardware, especially in the form of 3D monitors for the CAx environment. How do they work and what are their benefits? Managing Director Josef Schneider answers this question in an interview with Digital Engineering Magazine.
  • Review Intergeo 2022: 3D stereo for desktop and big-screen presentation

    Digitization needs geoinformation! Both are enriched by visualizing and working in 3D stereo. Schneider Digital presented the leading desktop stereo monitor 3D PluraView and the new 84" stereo display 3D GlobeView as large format presentation medium at Intergeo 2022.
  • sd-news-pluraview-intergeo-2022-cover

    3D PluraView live at INTERGEO 2022

    This year, geo-IT professionals will meet again live at the world's leading trade fair INTERGEO (18. - 20.10.2022 / Essen). Visit us at booth D1.016 in hall 1 next to Trimble and experience the leading 3D stereo desktop display live in action with all geospatial software applications.
  • 3D Stereo visualization with 3D PluraView improves Hexagon ImageStation® photogrammetry workflow

    Leading photogrammetry software certified for 3D PluraView stereoscopic monitor: The flexible and sophisticated ImageStation® photogrammetry environment from the Swedish measurement technology and software company HEXAGON allows particularly large volumes of aerial, UAS and satellite data to be efficiently processed, managed and used for geodata acquisition. The fact that ImageStation® meets all the requirements of international 3D workstation standards has now been certified by Schneider Digital for HEXAGON's stereoscopic

Inquire now!

    What is it about?

    Desktop Solutions3D Stereo SolutionsMeeting Room SolutionsLoan and Test ProvisionOther Topic

    Products

    Direct LED & LCD & OLED DisplaysPassive 3D Stereo & VR MonitorsPowerwalls / VR WallsPerformance WorkstationsProfessional Graphics CardsPeripherals & Controllers

    What can we do for you?

    CallbackInfo by e-mailConcrete offerTrade fair/event dateTechnical supportOther topic

    Project details

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